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FAQ - Jumparoo

FAQ


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Got Questions? We Have Answers

Can I cancel my child’s lessons?

Yes you can. All we need is 28 days notice.

What happens if my child misses any classes, do I get a refund?

If your child misses more than 2 classes consecutively, you will either receive a refund or we can credit you for the following term.

Can my child enrol at any time?

Definitely! You can enrol your little one/s at any stage. We will always pro rata the payment.

Will my child automatically re-enrol for the following year?

We never assume at Jumparoo. A new enrolment will be required each year.

Can I pay as I go?

Unfortunately we cannot accept pay as you go. We offer a term by term or per year payment option.

Do I get a discount if I have 2 or more children enrolled?

We understand that costs can go spiralling out of control, especially with 2 or more kids. Contact Jumparoo directly and we can arrange a discount.